A Two-Step Guide to Re-Activation Marketing
So you’ve got a massive email list with lots of contact info. The contacts may be from a year-old campaign or one you pumped out last week. Either way, your list is full of great leads, all interested in your products/services. Some of them may already be customers.
But what about those who aren’t customers and those who never even opened your emails? For new marketers, it’s humbling to find what little percentage of your list responds to you, let alone make a purchase. Even for top email marketers, average open rates hover around 20% and are likely much lower for you.
But what if it didn’t have to be this way? What if you could recapture those dead leads and transform them into customers? Well, you can. Using EZtransition’s SMS automation software, you can conduct a reactivation campaign with one click. Let’s find out how.
Why Should You Reactivate Business Leads?
Reactivating leads means you re-ignite the spark between you and the contact. After all, they signed up for your list for a reason, right? Anyone who signs up for your list is interested in what you offer, but they may not be ready to buy, or life gets in the way.
Whatever the reason, they’re on your list, which gives you the right to contact them and connect them with your products and services. For those leads who have never bought from or responded to you, it’s time to hit them with an irresistible offer. Not through email but an automated text message.
How EZtransition Helps You Recapture Leads (SMS Automation)
1. The Offer
Cold leads need something striking to regain their interest. Start by creating an irresistible offer. Let’s say you’re a meal prep business offering a subscription-based meal delivery service. The program costs $100 per week, but you’re offering it for $50 in a “This Week Only” deal.
Now let’s say John is a member of your list but rarely opens your emails and is not yet a customer. For John, you could create a message like this:
“Hey, John, just a quick message to let you know we have a 24-hour only, 50% discount on membership this week. It’s a first come, first served offer, and spots fill quickly. If you’re in, respond with “Yes.”
An offer like this not only offers a considerable discount but creates a sense of urgency and a personal touch in the form of text, which people are much more likely to check and respond to.
2. The Follow-Up
John can either say “yes,” “no,” or not respond to your offer. If he says, that’s fantastic; you’ve netted an extra $50 in sales for the month and hopefully a recurring subscription at the full price. If he says “no” or ignores your offer, you can send a follow-up text 1-hour later.
The follow-up text: “Hey John, just a quick reminder that our 24-hour discount is expiring at midnight tomorrow, and spaces are filling quickly; let us know if you’re in”. Again, John can opt-in, say no, or ignore your message.
For instance, you send your irresistible offer to 1000 cold leads, and 1% of those opt-in on the first round. That’s ten leads, all purchasing your discounted subscription at $50 a head, totaling an extra $500 for sending a text. Not bad, huh? Then say a further 1% accept the follow-up offer; from the remaining leads, that’s another $500 for sending the second text.
EZtransition makes this process easy, with sophisticated SMS software allowing you to automate bulk SMS messages and automatically use Artificial Intelligence to respond to follow-ups. It’s perfect for recapturing cold leads like John.
If you want to maximize recapturing cold leads or small business marketing in general, check out EZtransition.com, then contact us on the chat widget on the bottom right. We are a marketing agency in Atlanta specializing in digital marketing strategy for small businesses, lead generation, and reactivation marketing. Get started with our free trial today and see how our automated SMS software helps accelerate your sales.